DedicatedBox is available 24/7, 365 days a year, to assist you with technical problems.

Our support staff are experts in dealing with server and network problems, wether it is software or hardware related, to ensure that you have a reliable service. When a hardware problem occurs, for example a failing memory unit, the failing part will be replaced immediately, free of charge.

Our technical support department can be reached by opening a ticket in your client area: http://www.dedicatedbox.us/client
Or you may send us an email at support [a] dedicatedbox.us. (A ticket is prefered)

Please be advised that servers are unmanaged by default.
For managed services please see our Services page.

Please read our terms and conditions:
Acceptable Use Policy
Service Agreement